Shipping policy
We ship all orders from New York, USA.
Processing Time:
Orders are processed within 1–2 business days.
Large or wholesale orders may require additional handling time.
Shipping Methods:
We currently ship within the United States using standard ground services.
Delivery time typically ranges from 2–5 business days, depending on your location.
For wholesale orders, please contact us for a custom shipping quote.
Warm Weather Notice:
Chocolate and perishable items may be sensitive to heat.
We take all reasonable steps to package products securely, but we are not responsible for melting or heat-related damage once the order is in the carrier’s possession.
Incorrect Address:
Please ensure your shipping address is correct.
We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Damaged or Wrong Items:
If your order arrives damaged or incorrect, contact us within 48 hours with photos and your order number.
We will arrange a replacement or refund if eligible.
Local Pickup / Local Delivery:
Local pickup is available from our New York Location.
You will receive an email when your order is ready for pickup. Pickup orders must be collected within 7 days.
Pickup Adress: